Category Archives: Desktop Support

reason 442: failed to enable virtual adapter on windows 8

After installing Cisco VPN Client Windows 8 64Bit you get the error reason 442: failed to enable virtual adapter when trying to connect.

Solution:

  • Open regedit
  • Browse to the Registry Key HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Services\\CVirtA
  • Select the DisplayName to modify, and remove the leading characters from the value data up to the last “%;”
  • for 64 bit; change the value data from something like “@oem8.inf,%CVirtA_Desc%;Cisco Systems VPN Adapter for 64-bit Windows” to “Cisco Systems VPN Adapter for 64-bit Windows”
  • for 32bit; change the value data from something like “@oem8.inf,%CVirtA_Desc%;Cisco Systems VPN Adapter” to “Cisco Systems VPN Adapter”

Reboot to test, the above solution worked for me on Cisco client version 5.0.0.07.0240 64bit.

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Windows could not search for new updates, error code 8024402F

This error encouuntered on a windows 7 computer which was never updated. Clicking the option to Get help with this error and then run the Microsoft Fixit doesnt seem to help.

The issue was due to DNS on the client computer pointing at the default gateway for DNS, switching to one of the public DNS fixed the problem, changed DNS to google public dns 8.8.8.8 and 8.8.4.4 got the updates working again.

Error 1053: The service did not respond to the start or control request in a timely fashion.

Windows could not start the Print Spooler service on Local Computer.Error 1053: The service did not respond to the start or control request in a timely fashion.

This could also few other services like Mcafee agent in my case.

Cause:
The ServiceBase class calls the OnStop method directly from the Service command handler that is defined in the ScDispatcherLoop of the Advapi32.dll file. After 30 seconds, if the ScDispatcherLoop thread is not ready to receive a new service command from the service control manager, Windows Service Controller marks the service as “time out.” Therefore, you receive this error message.

Solution: http://support.microsoft.com/kb/839174

If you have the latest .Net framework, simply download the .Net web installer and run the repair install.

http://www.microsoft.com/en-gb/download/details.aspx?id=17851

Disk Cleanup tool keeps freezing or takes a long time to load in Windows XP

Every now again we cant escape the old desktop keeps freezing and running a disk cleanup, now When you try to compress old files on a Windows XP-based computer, the Disk Cleanup tool may stop responding, and you may receive the following message:

Disk Cleanup is calculating how much space you will be able to free on (C:).
This may take a few minutes to complete.
Scanning: Compress old files
This problem occurs when there is an incorrect entry in the registry that is used by the Disk Cleanup utility to locate compressed files. To work around this problem, follow these steps:

  1. Click Start, and then click Run.
  2. Type regedit in the Start Search box, and then press ENTER.
  3. Locate and then click the following registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches
  4. On the File menu, click Export, click Desktop, type VolumeCaches in the File name box, and then click Save.Note This step creates a backup of the VolumeCaches registry key. If you experience any problems after you complete the steps that are listed in this procedure, you can use this backup to restore the VolumeCaches key to its original state. To restore the key, double-click the VolumeCaches.reg file on your desktop, and then click Yes.
  5. Expand the following registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches
  6. Delete the Compress old files registry key.
  7. Exit Registry Editor.

OR
Download the fix for windows XP from here